CRM Coordinator
Posted: 01/29/2026
Job Number: z5G7h3l6a1kMvyS65NP3c80NsdBcZBPpCa6d8wJNluI=
Pay Rate: 50-55 Hourly USD
Job Description
Job Title: CRM Coordinator
Location: Los Angeles, CA (100% Remote)
Type- Contract
Job Description:
The CRM Coordinator supports the execution and operations of customer relationship management (CRM) initiatives, with a primary focus on in-app banner workflows. This role partners closely with cross-functional teams and vendors to ensure timely execution, accurate reporting, and smooth day-to-day CRM operations. The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple tools and processes.
Key Responsibilities
- Own the end-to-end in-app banner workflow, including execution and reporting, in partnership with the vendor Redfast.
- Own the end-to-end email & push workflow, including execution and reporting, in partnership with the vendor Braze.
- Log, track, and help resolve issues across CRM platforms, including Salesforce, Braze, SDKs, Redfast, and related tools.
- Organize and maintain team assets, including naming conventions, calendars, and shared folders.
- Assist in maintaining documentation, playbooks, and internal CRM processes to support team efficiency and consistency.
- Provide coverage for CRM assignments when the Manager or Senior Manager is out of office, ensuring continuity of operations.
- Support day-to-day CRM coordination and operational tasks as needed.
Required Skills & Qualifications
- Strong organizational skills with attention to detail
- Ability to manage multiple tasks and deadlines simultaneously
- Familiarity with CRM and marketing technology platforms (e.g., Salesforce, Braze, or similar)
- Strong communication and collaboration skills
- Comfort working with vendors and cross-functional partners
Preferred Qualifications
- 3+ years of prior experience in CRM operations, lifecycle marketing, or marketing operations
- Experience working with in-app messaging or banner tools (e.g., Redfast or similar platforms)
- Basic reporting or analytics experience
- Basic HTML experience
- Language skills: a) French - b) Danish - c) Portuguese (individual languages not all together)
Skills
Mandatory Skills: Salesforce Marketing Cloud Campaign Operations
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