Enterprise Solutions, Inc.
https://www.enterprisesolutioninc.com/wp-content/uploads/2020/07/Enterprise-Logo-web.png
https://www.enterprisesolutioninc.com
https://www.enterprisesolutioninc.com
USD
25
30
HOUR
true
Role: Desktop Support
Location: Wilmington, DE(Onsite Only)
Experience: Desktop support, laptop support role… 5+ years exp will be ideal
Shift Timing: morning 06:00 AM to 02:30 PM local time
Afternoon 02:00 PM to 10:30 PM local time
Must-Have:
Good-to-Have:
Desktop Support
Wilmington, DE 19801 United States
Posted: 11/11/2022
2022-11-11
2023-03-01
Job Number: z5G7h3l6a1kMvyS65NP3cz3bbHCmakSH8oUR3cHWjqU=
Pay Rate: 25-30 Hourly USD
Job Description
Role: Desktop Support
Location: Wilmington, DE(Onsite Only)
Experience: Desktop support, laptop support role… 5+ years exp will be ideal
Shift Timing: morning 06:00 AM to 02:30 PM local time
Afternoon 02:00 PM to 10:30 PM local time
Must-Have:
- Strong Verbal communication and Technical documentation Skills
- Basic understanding of Warehouse/Logistics processes, such as receiving, selection/picking, consolidation and shipping.
- Experience in Install, Configure and Maintain Warehouse End Users PC and Laptops
- Troubleshooting Knowledge in MAC, iPad Devices
- Experience in Handling RF equipment (Zebra, Honeywell, etc.), printers, and related peripheral devices
- Experience in Providing first and second tier support for technical matters within the Distribution Center and across the Enterprise while managing third tier support escalations as needed.
- Experience in planning for the installation and implementation of new systems, services, applications, and processes.
- Experience in Windows 10 Migration Projects
- Experience in handling multiple with internal support teams and application vendors.
- Experience in Performing preventative maintenance activity
- Experience in troubleshoot problems across multiple systems providing supporting evidence of root cause and recommended remediation.
- Experience working with 3rd party vendors for onsite and offsite equipment repairs, quality control of work performed, and coordination of outage windows between multiple internal and external stakeholders.
- Hands-on experience and technical aptitude managing and maintaining full Windows environments.
Good-to-Have:
- Experience in Install, Configure and Maintain Warehouse End Users MAC computers & iPad
- Experience supporting all aspects of warehouse / supply chain systems, including Warehouse Management Systems (High Jump/HighJump1) and Warehouse Control Systems (Fortna, Tompkins Control Systems, and WSI).
- Knowledge in Data Center Activities and Network Devices troubleshooting
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Ready to embark on an exciting career journey in the vibrant city of Wilmington, Delaware? Nestled in the heart of the Mid-Atlantic region, Wilmington offers a perfect blend of historic charm and modern opportunities. Known for its stunning riverfront views along the Christina River, diverse culinary scene, and cultural attractions like the Delaware Art Museum and The Grand Opera House, this city boasts a thriving arts community and a range of outdoor recreational activities at places like Brandywine Park. Home to professional sports teams like the Wilmington Blue Rocks, picturesque gardens, and a rich history waiting to be explored, Wilmington is the ideal place to take your career to new heights. Explore our job listings now and discover the endless possibilities that await you in this enchanting city.