Enterprise Solutions Inc

CRM Coordinator

Los Angeles, CA 90055

Posted: 01/29/2026 Job Number: z5G7h3l6a1kMvyS65NP3c80NsdBcZBPpCa6d8wJNluI= Pay Rate: 50-55 Hourly USD

Job Description


Job Title: CRM Coordinator

Location: Los Angeles, CA (100% Remote)

Type- Contract

 

Job Description:

 

The CRM Coordinator supports the execution and operations of customer relationship management (CRM) initiatives, with a primary focus on in-app banner workflows. This role partners closely with cross-functional teams and vendors to ensure timely execution, accurate reporting, and smooth day-to-day CRM operations. The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple tools and processes.

 

Key Responsibilities
  • Own the end-to-end in-app banner workflow, including execution and reporting, in partnership with the vendor Redfast.
  • Own the end-to-end email & push workflow, including execution and reporting, in partnership with the vendor Braze.
  • Log, track, and help resolve issues across CRM platforms, including Salesforce, Braze, SDKs, Redfast, and related tools.
  • Organize and maintain team assets, including naming conventions, calendars, and shared folders.
  • Assist in maintaining documentation, playbooks, and internal CRM processes to support team efficiency and consistency.
  • Provide coverage for CRM assignments when the Manager or Senior Manager is out of office, ensuring continuity of operations.
  • Support day-to-day CRM coordination and operational tasks as needed.

 

Required Skills & Qualifications
  • Strong organizational skills with attention to detail
  • Ability to manage multiple tasks and deadlines simultaneously
  • Familiarity with CRM and marketing technology platforms (e.g., Salesforce, Braze, or similar)
  • Strong communication and collaboration skills
  • Comfort working with vendors and cross-functional partners

 

Preferred Qualifications

 
  • 3+ years of prior experience in CRM operations, lifecycle marketing, or marketing operations
  • Experience working with in-app messaging or banner tools (e.g., Redfast or similar platforms)
  • Basic reporting or analytics experience
  • Basic HTML experience
  • Language skills: a) French - b) Danish - c) Portuguese (individual languages not all together)

 

Skills

Mandatory Skills: Salesforce Marketing Cloud Campaign Operations

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