Cisco Unified Communication Consultant
Posted: 07/27/2026
Job Number: SzlTakhQUEZYMVVaSCtGQ0swNEdRUT09
Pay Rate: 55-60 Hourly USD
Job Description
Cisco Unified Communication Manager
Location: Washington DC ( Onsite)
Job description
Mandatory Skills: AWS Infra Services, Azure Infra Services, Cisco Ipcc, Cisco Webex, UCCX
Good to Have Skills: CUCM, NICE Contact Center
- Proficient in Cisco Unified Communication Manager versions 14x and above including installation configuration troubleshooting licensing call routing voice quality issues log analysis and performance issues
- Expertise in Cisco IP Phones 78XX 88XX and MS Teams Poly CCX Phones
- Skilled in configuring troubleshooting and resolving performance issues with Audiocodes SBC
- Experienced in configuring maintaining and upgrading Cisco SBCs such as 44xx and 43xx
- Proficient in configuring maintaining and upgrading Audiocodes Mediapacks Voice gateways
- Expertise in troubleshooting licensing call routing voice quality issues log analysis and performance issues within MS Teams phone systems
- Knowledgeable in SIP protocol voice traffic flow and voice quality issues
- Familiar with cloud conferencing and collaboration platforms including Webex Zoom and MS Teams
- Working experience in Webex Calling platform
- Experienced in troubleshooting and analyzing performance issues with MS Teams Webex and Zoom
- Expertise in configuring troubleshooting call routing voice quality issues SIP and CUBE within Voice Gateways
- Proficient in planning testing and upgrading MS Teams room devices and MS Teams phones
- Experienced with Poly X50 X70 and G7500 codecs
- Understanding of vulnerabilities and identifying resolutions
- Experienced in coordinating with multiple vendors for support