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Customer Support

Tallahassee, FL 32301

Posted: 05/23/2023 Job Number: z5G7h3l6a1kMvyS65NP3c_9xTDeTI3mqn9rxBYB6wGQ= Pay Rate: 25-28 Hourly USD

Job Description


Job Title: Customer Support

Location: Tallahassee, FL (onsite)

Duration: Contract- 12 Months

Mode of Interview: Web Cam

Rate: $25/hr on W2
Experience:
  • Demonstrated knowledge of Windows 7 and Windows 10
  • Demonstrated knowledge of problem-solving techniques
  • Demonstrated knowledge of enterprise desktop deployment solutions
  • Demonstrated knowledge of desktop productivity applications, including Microsoft Word, Excel, Access and PowerPoint.
  • Ability to install and perform repairs to hardware, software, and peripheral equipment
  • Ability to remotely troubleshoot and resolve technical incidents
  • Ability to interpret technical manuals and conduct computer diagnostics to determine the nature of problems
  • Ability to conduct classroom computer-based training
  • Ability to plan, organize, and coordinate multiple priorities and work assignments
  • Knowledge of data privacy and protection initiatives
  • Strong communication and collaborative skills
  • Excellent verbal and written communication skills
Preferred KSA’s:
  • Knowledge of Window scripting techniques
  • Ability to develop training programs related to distributed systems components.
  • Knowledge of communications components, networks, data processing equipment, terminology and procedures.

Meet Your Recruiter

Vivek Rana

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