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Director of Business Analysis

Salt Lake, UT 84150

Posted: 03/10/2025 Job Number: z5G7h3l6a1kMvyS65NP3c7CJ6k8dOqaP4u8YT5L07jA= Pay Rate: 120000-130000 Yearly USD

Job Description

Job Summary:  
  • The Director of Business Analysis plays a key role in driving Client ability to understand its customers and to develop actionable strategies driving innovation and improvement at site.
  • The Director is primarily responsible for leading the team that measures and monitors the overall performance and health of client and tracks key strategic initiatives.
  • This position will proactively identify trends and business opportunities by bringing insight through detailed data analysis which will allow for informed strategy and business development.
  • They will lead the development and maintenance of standardized analysis, performance metrics and measurement.
  • The Director will manage the operationalizing and automating of all capabilities to ensure secure, supported, and scalable operations solutions.
  • This role entails outstanding business to technical translation, structured yet creative thinking, cross-functional collaboration, hands on advanced analytical methods, and managing a team of analytics professionals.
  • The Director operates with considerable independence, working closely with senior leadership, their peer groups, and key stakeholders to deliver high quality, credible analyses.
  • In this role, they will lead a team designing and building data solutions that capture, explore, transform, and utilize data to support business analytics. Ensures client adheres to all reporting and compliance regulations.
  • Promotes a data-driven culture and alignment between business and technology.
  • Oversees mission-critical operations applications team to ensure seamless user experience between applications and day-to-day core business functions. Manages ridership collection equipment and processes to ensure accurate and timely reporting of ridership data.
  • Provides leadership, vision and professional development for team members and exhibits living the client Way. 

Minimum Qualifications:

EDUCATION/TRAINING

  • Master’s Degree in Business Administration, Information Systems, Engineering, Data Analysis, Science or equivalent.

EXPERIENCE
  • Five years progressive leadership experience in operations research, quantitative analysis, performance management, project management, and business development.
  • Strong background in data analysis tools and information systems preferred.
  • Demonstrated experience in:
    • Developing and implementing strategic plans and performance standards that are aligned with organizational strategies.
    • Translating market research results to design an integrated transit system.
    • Conducting complete and detailed analysis and documentation of business processes and data flows.
    • Designing business intelligence solutions and developing decision-support tools for senior management and operations staff.
    • Managing technical and operational projects that involve cross-departmental teams to achieve desired results.
    • Consulting experience in board and corporate level decision-support, business process redesign and improvement.
  • Budget management experience.
  • Experience in process auditing and improvement, using quality management principles (e.g. Lean, Agile, ISO 9001).
  • Experience in hiring, development, and retention of diverse talent that makes a strong, positive impact on the organization.

KNOWLEDGE/SKILLS
  • Strong written and verbal communication skills
  • Understanding of transit organization and systems (preferred)
  • Designing performance standards, setting baseline measurements, implementing standards, and performing root-cause analysis.
  • Current methodologies for collecting, transforming, analyzing, and interpreting data to actionable insight. (R, Python, SPSS, SAS, Minitab, etc.)
  • Database and data warehouse design, data cleansing concepts (ETL), user acceptance testing, and data definition/data manipulation languages.
  • Strong problem solving and decision-making skills
  • Demonstrates an understanding of business priorities.
 
ABILITY
  • Lead, manage and support effective change management
  • Exhibit behavioral styles that convey confidence and command respect from others; makes a good first impression and represents client in alignment with our values
  • Manage time effectively and prioritize work and conduct activities in an organized manner
  • Execute strategy effectively across the business while maximizing customer satisfaction
  • Negotiate and resolve complex and sensitive project and team issues with diplomacy and persuasiveness.
  • Present technical information to a non-technical audience
  • Apply technical analysis and tools to complex business problems and identify solutions to improve the operational performance.
  • Think strategically about transportation issues and creatively in research and statistical methods.
- OR - An equivalent combination or relevant education and experience.
[client reserves the right to determine the equivalencies of education and experience.]
 

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Ajay Kumar 2

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