Enterprise Solutions Inc

Menu

Careers

ENDPOINT SUPPORT TECHNICIAN

Sacramento, CA 94273

Posted: 05/01/2025 Job Number: z5G7h3l6a1kMvyS65NP3c0TGhHH3g6ykwv1qUynG7WM= Pay Rate: 20-25 Hourly USD

Job Description

SCOPE OF WORK:   Client is seeking FIVE (5) experienced technicians to provide IT operational support in areas within IT Platform Services and for the 2025 Windows 11 Lifecycle Support, as well as daily operational duties. Since the resource(s) are limited to 960 hours each, technicians who can work 20-40 hours per week until June 30, 2025, then part-time 20 hours per week starting July 1, 2025 (days are flexible).     Deliverables include, but are not limited to:
  • Work on-site at client office locations.
  • Occasionally drive personal vehicle between client office locations.
  • Provide Technology Support for upcoming Windows 11 Lifecycle.
  • Perform computer user data and software inventory services.
  • Perform lifecycle replacement computer services.
  • Provide computer technical hardware & software assistance.
  • Perform user, hardware, software inventory services.
  • Perform conference room support services.
  • Perform committee and board meeting support.
  • Complete assigned tasks in Service Now Ticketing System.
  • Windows 11 Lifecycle support including deployments, user assistance, hardwareinventory support.
  Mandatory Requirements
  • Contractor must deliver a fully functional and operationalized solution.
  • The selected candidates must be physically able to perform the duties of the positionand MAY be required to pass a client medical examination and Fitness for Dutyscreening.
  • The selected candidate(s) must be available to work on site at cmud office locations.Some remote work may be available during the contract.
  Technical Requirements  
  • Work Delivery - Ability to work with minimal direction, yet also work in a teamenvironment.
  • Physical Duties - Ability to lift up to 50lbs
  • Report to Supervisor, IT Platform Services.
  • Install, maintain, diagnose, and prepare computer hardware, printers, plotters, andrelated peripheral equipment with Microsoft software products in a networkedenvironment.
  • Diagnose, research and resolve computer issues.
  • Provide technical support for client Committee and Board Meetings.
  • OS & Computer Hardware LIfecycle Replacement Experience
Desirable Qualifications CompTIA Technician  
  • Assumptions It is expected that the contractor will work onsite at client campuses 20-40 hours perweek up to June 30, 2025, then 20 hours per week starting July 1, 2025. Days worked each week is flexible.The contractors(s) will be responsible for: Maintaining client support during client business hours.
  • Ensuring ServiceNow assigned tickets to the contractor are processed andcompleted.
In addition, the following will be assumed:
  • Client Training - Client Staff will train the initial start-up contractor(s) on therequired job functions.
  • Contractor Training - Provide training to contract staff that will be working on supportcontract.
  • Training is to be provided in a train-the-trainer approach accompanied byfull documentation of all processes and procedures of the support contract.
Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

About Sacramento, CA

Ready to kickstart your career in the vibrant Sacramento, California area? This bustling region is not only the capital of the Golden State but also a hub of endless job opportunities and growth potential. From the stunning Tower Bridge crossing the scenic Sacramento River to the delectable farm-to-fork dining scene that's second to none, Sacramento has something for everyone. Catch a performance at the historic Crest Theatre, cheer on the Sacramento Kings at the Golden 1 Center, or discover local artists at the Crocker Art Museum. With the majestic Sierra Nevada mountains nearby and the beautiful parks like the McKinley Park to explore, Sacramento offers an enchanting blend of culture, creativity, and charm that will truly make your career journey unforgettable. Dive into our job listings today and set your sights on a rewarding career in this unforgettable region!