Enterprise Solutions, Inc.
https://www.enterprisesolutioninc.com/wp-content/uploads/2020/07/Enterprise-Logo-web.png
https://www.enterprisesolutioninc.com
https://www.enterprisesolutioninc.com
USD
75
80
HOUR
true
Role: Elbow Support - Physicians
Location: 751 South Bascom Avenue, San Jose, CA (95128)
Duration: Long term
Type: Onsite
Job Description:
1. Clinical Support
2. Technical Support
3. Training and Education
4. Monitoring and Improvement
• Work with the revenue cycle team to:
Deliverables:
Technical Support:
Educational Materials:
Training Sessions:
Required Skills & Abilities:
Elbow Support - Physicians
San Jose, CA 95131 United States
Posted: 02/17/2025
2025-02-17
2025-04-21
Job Number: z5G7h3l6a1kMvyS65NP3cyqdp_7gnNjyhaaJFAyz_Es=
Pay Rate: 75-80 Hourly USD
Job Description
Role: Elbow Support - Physicians
Location: 751 South Bascom Avenue, San Jose, CA (95128)
Duration: Long term
Type: Onsite
Job Description:
1. Clinical Support
- Provide at-the-elbow and remote support to physician providers during go-live
- periods and after system stabilization.
- Address provider requests for assistance with Epic workflows across various clinical
- settings, including but not limited to:
- ICU
- Inpatient units
- Perioperative/peri-procedural areas
- Labor and Delivery
- Emergency Department
2. Technical Support
- Guide clinicians on correct EMR workflows, including but not limited:
- Resolving deficiencies.
- In-Basket
- Chart Review
- Orders and order sets.
- Adding charges.
- Writing notes.
- Document recurring issues to facilitate the development of training materials.
- Function collaboratively with the Command Center/Service desk to:
- Log issues.
- Mitigate problems.
- Incorrect provider role assignments.
- Provide detailed descriptions of significant issues during reports.
3. Training and Education
- Provide targeted training to physicians.
- Revenue Optimization: best practices for billing and documentation.
- Ensure alignment of training efforts with organizational goals in collaboration with
- the revenue cycle team.
- Patient movement and related workflow problems.
- Specialty-specific workflows and needs.
- Conduct one-on-one or group training sessions.
- Develop and deliver educational materials, including:
- Quick-reference guides.
- Train providers on Dragon Medical One for voice-assisted documentation.
4. Monitoring and Improvement
• Work with the revenue cycle team to:
- Monitor and evaluate progress post-training.
- Provide feedback and recommendations for ongoing improvement.
Deliverables:
Technical Support:
- Resolve provider EMR issues and workflows across assigned clinical settings.
- Provide remote phone support to address clinician questions and challenges.
Educational Materials:
- Develop materials for specialty-specific workflows and system use.
- Document common provider issues to inform ongoing training efforts
Training Sessions:
- Conduct tailored training for best practices in billing and documentation.
- Ensure providers are proficient with Epic workflows specific to Santa Clara Valley
- Medical Healthcare HealthLink build
Required Skills & Abilities:
- Epic Experience:
- At least five (5) years of Epic support experience.
- Familiarity with Epic modules such as CPOE, Ambulatory, OpTime, Anesthesia, Stork, and others.
- Technical Proficiency:
- Experience with Nuance and Dragon Medical One.
- Communication:
- Excellent verbal and written communication skills.
- Specialized Knowledge:
- In-depth understanding of Epic functionality and workflows.
- Ability to adapt to and train providers on Santa Clara Valley Healthcare specific workflows
Meet Your Recruiter
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About San Jose, CA
Explore exciting job opportunities around San Jose, California! Known as the heart of Silicon Valley, this vibrant city offers a dynamic career landscape with countless growth prospects in tech, engineering, and beyond. San Jose boasts a thriving arts scene, with landmarks like the Tech Museum of Innovation and the San Jose Museum of Art, as well as fantastic dining options that range from trendy cafes to authentic taquerias. With its proximity to beautiful parks like Alum Rock Park and numerous entertainment options, including performances at the San Jose Center for the Performing Arts and cheering for the San Jose Sharks hockey team at the SAP Center, there's no shortage of reasons to kick-start your career in this enchanting city. Discover your next big opportunity in San Jose today!