Enterprise Solutions Inc

Career

Field Service Support

LA TUQUE, QC G9X 0A1

Posted: 04/04/2024 Job Number: z5G7h3l6a1kMvyS65NP3c--_psSUovGU_TpLN1JGOO8= Pay Rate: 25-35 Hourly CAD

Job Description


Job Title :- Field Service Support

Job Location :-La Tuque, QC

Fluent French speaking is mandatory.

Onsite from day 1 .

 

Job Description

 

Skillset

 

• Ability to disconnect/reconnect computer workstations, peripherals, and phone equipment

• Hands on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops

• Safely move equipment point to point using wheeled carts and vehicles

• IMACD & Asset Inventory experience

• Follow ESD safety precautions to avoid electrostatic discharge or equipment damage.

• Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues.

• Ability to use remote desktop connectivity applications

• Working knowledge of imaging utilities such as Ghost, SCCM, etc

• Delivery and setup of PC equipment to end-users.

• Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction.

• Ability to provision and Support wireless devices.(E.g. Blackberry, Android, and iPhone)

• Demonstrated proficiency in Microsoft OS and Microsoft application.

• Demonstrated proficiency for installation of desktop software and troubleshoot

• Working knowledge of Microsoft Active Directory and GPO

• Strong customer service skills.

• Strong troubleshooting skills.

• Significant, demonstrated experience with Microsoft Windows operating systems

o Clients: Windows 10, Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 98

o Servers: 2012, 2008 r2, 2008, 2003, 2000

• Functionally capable with Apple OS X

• Advanced troubleshooting skills with hard drive encryption software

• Advanced level skills in the Microsoft Office Suite:

o Word, Excel, PowerPoint, Outlook configuration issues with Exchange

• Strong client-side remote access troubleshooting skills

• Demonstrate strong skills supporting printers in an enterprise environment

• Advanced knowledge of client-side management tools – Microsoft Active Directory, GPO and Systems Center Configuration Manager (SCCM).

• Strong proficiency in creating and referencing documentation and knowledge articles using Micron tools

• Strong software installation and support skills

• Disciplined, systematic problem solving skills required

 

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About LA TUQUE, QC

Ready to embark on a career journey in La Tuque, Quebec? This enchanting area offers more than just employment opportunities - it provides a unique blend of outdoor beauty, cultural charm, and endless growth prospects for job seekers. Imagine working amidst the stunning landscapes of Parc des Chutes de la Petite Rivière Bostonnais or exploring the vibrant art scene at the Centre d'art de La Tuque. Indulge in the local cuisine, like classic poutine at Chez Bolduc, or catch a show at Théâtre les Baladins. With a bustling job market, rich history, and welcoming community, La Tuque is the ideal place to kickstart your career journey. Dive into our job listings today and discover all that this remarkable region has to offer!