GenAI
Posted: 07/17/2026
Job Number: OFpKdGpwYlAxR3ViMkI3enpaTjdSZz09
Pay Rate: 110000-120000 Yearly USD
Job Description
GenAI
Remote
Mandatory Skills: AI Solution Advisory
Primary skill: Experience in supporting GenAI AIbased applications in production environments. Support experience is must
Job description
- Monitor and support production AI systems ensuring high availability and reliability of conversational AI services
- Troubleshoot and resolve issues across AgentCore runtime APIs and orchestration layers EKS Lambda workflows
- Analyze AI responses and logs to identify failures in prompts workflows or integrations and implement fixes
- Perform prompt tuning and fine adjustments to improve response quality intent detection and accuracy
- Support integration issues with backend systems APIs and enterprise tools CRM KB databases
- Collaborate with QA teams to validate fixes support testing cycles and ensure stability postdeployment
- Work with DevOps teams to manage CICD pipelines deployments and rollback strategies in production
- Ensure adherence to security compliance and governance standards IAM encryption guardrails
- Optimize system performance by improving latency scaling configurations and resource utilization
- Maintain observability using logs metrics and trace tools to detect and prevent production issues
Required Skills Experience
- Experience in supporting GenAI AIbased applications in production environments
- Strong troubleshooting skills across AWS services EKS Lambda Bedrock DynamoDB
- Experience in API debugging and backend integration support
- Understanding of prompt engineering and AI model behavior tuning
- Familiarity with monitoring logging and observability tools CloudWatch XRay etc
- Exposure to CICD pipelines and deployment processes
- Strong understanding of incident management and production support workflows