Genesys Cloud Developer Lead
Phoenix, AZ 85034 United States
Job Description
Must Have:
- 5+ years of experience with the contact center solutions
- Expertise in Genesys Cloud solutions: Genesys Cloud Architect, IVR call flows, Routing.
- Hands on with Genesys Cloud Scripting and JavaScript
- Experience with applications leveraging APIs, JSON, or JavaScript in web applications.
- Queue & Call tree Management.
- Excellent communication and inter-personal skills
Good to Have:
- Genesys Cloud Professional certification
- Knowledge or hands on experience with Google Dialogue
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