Jr Technical Writer
Alpharetta, GA 30022 United States
Job Description
Role: Jr Technical Writer
Location: Alpharetta, GA (Hybrid role – 3 days/week)
Type- Contract to hire
JD
Key Responsibilities:
● Plans, develops, and writes operational, process, or release documents for local or cloud-based publication.
● Conducts interviews with technical resources to gather data for user documentation.
● Uses pre-defi ned templates to create process, procedure, and reference documents.
● Produces artifacts that conform to the company documentation and QA standards.
● Typically provides documentation support to a tribe or segment.
● Creates multi-format deliverables for both internal and customer audiences.
● Participates in agile ceremonies and QA activities as appropriate.
Level:
Intermediate
● Requires knowledge and experience in own discipline; still acquiring higher-level knowledge and skills
● Identifies and solves a range of problems in straightforward situations
● Makes decisions within guidelines and policies that impact own work
● Prioritizes and organizes own work to meet deadlines and deliver quality results
Key Skills:
● Technical Writing - Identifies discrete personas to target audience content as appropriate; Uses advanced authoring tools to draft essential user documentation; Employs advanced organization and navigation techniques in all artifacts; Adheres to all policies applicable to document governance and security.
● Execution - Elicits SME content to draft complete release artifacts; Uses an advanced workflow to finalize user artifact publications; Executes tasks with nominal supervision.
Content and Publication Review - Drafts and submits user content for final editorial and technical review; Executes the iterative workflow and to finalize content for publication; Uses advanced knowledge of tools to prepare publications for delivery.
● Presentation and Publication - Drafts, edits, and submits local and cloud-based artifacts to reviewers; Uses local and cloud-based authoring and publication systems.
Experience:
● BS in English, Communications, Technical Writing, or equivalent job experience required.
● 2+ years of experience writing, editing, and planning software documentation.
● Superb written communication and outstanding grammar skills.
● You are able to conform to writing style, content, and formatting using proprietary style guides.
● You understand and adhere to current documentation usability concepts.
● Cloud Certification Strongly Preferred
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