Job Title : Patient Services Representative
Location: Playa Vista, CA 90094
Duration: 03+ Months
Schedule: 8am to 5pm (Mon to Fri)
Pay Rate : $24.50/hr. on W2
RESPONSIBILITIES:
• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient/provider correspondence
• Explains policies, procedures, or services to patients
• Sanitize workspace using provided supplies and following department guidelines
Required Qualifications:
• Experience with medical insurance, referral processes, and benefit plans
• 1+ years of recent experience working in an outpatient clinic or medical office setting
• Ability to read, understand, and respond to detailed oral and written instructions
• Must be fully COVID vaccinated INCLUDING Booster Shot.
PREFERRED QUALIFICATIONS:
• 2+ years’ recent experience working as a Patient Service Representative
• Experience with CS-Link/Epic
• Understanding of medical terminology
