Service Desk Specialist (IT Field Support Technician)
Posted: 06/15/2026
Job Number: T3dJbDZneVkxakZRbERiYitaVUs1Zz09
Pay Rate: 20-33 Hourly USD
Job Description
Service Desk Specialist (IT Field Support Technician)
Temple Hills, MD (onsite)
Responsibilities/Required:
- Serving as the first point of contact for IT support for WSSC Depot
- Installing, configuring, and maintaining software and hardware components of computer and network systems
- Diagnosing and troubleshooting software and hardware issues
- Repairing and replacing damaged computer and network components
- Ensuring the security of clients and server computers by installing and upgrading antivirus and firewall software
- Supporting people whenever they encounter challenges with computers and network devices Maintaining and updating technical documentation regularly
- Testing new hardware and software before full-scale installation
Skillset:
- Computer Hardware Repair: 1 year (Preferred)
- Technical support: 1 year (Preferred)
- Software troubleshooting: 1 year (Preferred)
- Strong customer service skills