ServiceNow PPM Technical lead
Houston, TX 77082 United States
Job Description
Roles Responsibilities:
- 8 years working with ServiceNow platform as a Developer in enterprise wide multitier ServiceNow production environment
- Working knowledge of developing and customizing core ITBM applications such as Demand PPM Ideation Program etc along with configuring ITSM modules such as Incident Problem Change etc
- Handson Experience in development of complex workflows
- Experience in integration ServiceNow with any 3rd party tool application using webservices RESTSOAP or any other methodology like JDBC etc
- Working on Data sources and building transform maps to import the assetCI data into ServiceNow
- Handson Experience with scripting Service Client-side Client scripts UI Policies Scheduled Jobs Background scripts etc
- Build ServiceNow Reports Dashboards
- Working knowledge of implementing systems using the Agile Scrum methodology
- Certification a plus
- Certified System Administrator must have
- Certified Application Developer good to have
- CIS Project Portfolio Management good to have
- Required Skills
- Experience with ServiceNow ITBM ITSM modules
- Working knowledge of 3rd party Integrations with ServiceNow
- 4 years of Experience in ITBM module implementation
- Scrum knowhow
- Good in scripting languages
- Excellent communicators leverage technical business and financial acumen to communicate effectively with internal and external customer Maintain high Customer Satisfaction Relationship Building High-level presentation to Top Management
- Soft Skills
- Strong communication
- Excellent analytical skills
Skills:
ServiceNow PPM
ITSM
ITBM
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