Enterprise Solutions Inc


Software Engineering Manager

Irving, TX 75014

Posted: 04/28/2023 Job Number: z5G7h3l6a1kMvyS65NP3cweW3kBLqHwdFEhfd22c1WI= Pay Rate: 120900-163200 Yearly USD

Job Description

Travel: Not required Remote: No, Onsite in Irving, Texas, 75039 Visa support: No visa support Sign on bonus: No Relocation package: No  
About The Opportunity: You will be the Software Engineering Manager for the Avaya Act Center suite of products. You will take on a leadership role in getting the best results of your scrum teams. The product is building state of art Microservices platform to solve the digital aspects of Contact Center as a Service. You will part of rewriting the history of Avaya CCaaS market leadership in providing the cutting edge as-a-service solution to many complex problems. You will get to work in a highly dynamic environment, engage your team in continuous delivery concepts inan Agile and organized way.  You will be leading the teams that build the latest tech with social media and more.

About You:

You're someone who wants to see the impact of your work making a difference every day.  

You understand how to use data to make decisions.  

You are someone who finds passion in the craft, someone constantly seeking improvement and a better way to solve tough problems. 

You understand that the best managers serve their teams, removing roadblocks and giving individual contributors autonomy and ownership.  

You are someone with high standards who will push us to be better, and who will take pride in what you and your team deliver.  

You have delivered challenging technical solutions at scale.  

You have led engineering teams and earned the respect of talented software developers.  

You are equally happy talking about algorithms and data structures as you are brainstorming about the agile development process and technology career development.  

You want to be in the mix technically while providing leadership to your teams. 



5+ years’ experience in software engineering or equivalent skill set, building and maintaining large scale, accessible systems 

Experience in managing software development with a consistent track record of on-time delivery 

Experienced in leading a team of software engineers, hiring, performance management, and career coaching 

Practiced in the agile software development life cycle 

Understanding of measuring reliability and operational stability in a Microservices environment building Cloud Native application. 

Have a passion for using data to make decisions and helping others to do so 

Able to collaborate effectively and act as a strategic partner in product decisions 

Thrives in growing teams and organizations 

Fosters an inclusive culture 

Passionate about helping job seekers who are facing barriers find employment that is rewarding and sustainable 



Self-directed and proactive 

Experience in Agile development methodologies 

Recruiting and leading a team of high performers 

Excellent problem-solving skills 

Ability to conduct Architecture, design, and code reviews 

Reactive and Domain Driven Design based Microservices development experience 

Cloud Operations, serviceability, and Troubleshooting experience 

Involved in continuous learning & development of the team 

Experience in conflict management 

Excellent Written and Verbal communication skills 

Ability to learn new languages and technologies 



Experience as a full stack developer in the past and managing, mentoring, and leading teams that are currently working in 




Spring Boot 

Redis or Cloud Native DB 








Zero Down Upgrades 

Agile Methodology 

Root Cause Analysis 




Project Management 

Incident Management 


Nice to have: 

Working, hands-on experience in Azure Cloud Platforms especially with Kafka and Redis 

Chat, Asynchronous Messaging, and Email domain experience 

Familiarity with Site Reliability Engineering Concepts 

Overall Contact Center experience will be an added advantage 


Compensation: The pay range for this opportunity is from xxxx,900 to xxxx,200 + performance-related bonus + benefits

This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, competencies, and location.

This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, competencies, and location.

If your expectations fall outside of this range, but you are interested in this position we’d love to hear from you! Humans, not ‘bots’ screen your application, so please still consider applying and take the opportunity to explain your reason for applying in the relevant section on your application and include a cover letter to give us more insight into why you are interested, alongside attaching your up-to-date resume of course. Please also register for email notifications here so that you can be among the first to be informed of any new roles matching your search criteria.

Our Benefits include:

•Well-Being We provide comprehensive health insurance plans that include medical, dental and vision for you and your family, in many countries. We also provide wellness and employee assistance programs.

•Recharge & Refuel We work in a dynamic environment, and we recognize the need for you to take a break and recharge. We encourage employees to use our generous time-off policy on a regular basis.

•Continuous Learning Grow your skills with access to on-demand platforms and enhance your diversity lens by participating in a program that fully funds you for a cultural immersion in another country.

•Growth & Development A feedback loop is important as you grow in your role and career. We schedule frequent check-ins with you and your leaders to help you identify your path to success.

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